CSEA Job: Staff Assistant (Information Systems)

Posted and filing deadline dates.

Posted: March 03, 2025
Filing Deadline: March 14, 2025
 

Control No.

046-25

Title

Staff Assistant (Information Systems)

Job Group

VIII

Class

C

If you apply for this job opening, your application (XD10 Form) must be submitted to the following location by the Filing Deadline: March 14, 2025 :

Mailing Location

Donna Montera
Department of Information Technology
White Plains, NY
914-995-4995
mailto:
Located in the Department of Information Technology – White Plains: Under general supervision, an incumbent of this position acts as a support specialist responsible for providing end-user assistance to maximize the operations of both software and hardware technology in either a County department or in the Department of Information Technology. The incumbent is responsible for initial problem recognition, diagnosis and routing to appropriate resources. This includes providing instruction on application use and would also include the evaluation and integration of future requests and requirements for assigned specialized applications to meet departmental needs. Incumbents consider overall departmental objectives and investigate the applicability of various systems for departmental operations. This position is distinguished from the Application Support Specialist classification by the size and scope of the department and/or complexity of the systems. While supervision is not normally a responsibility of this position, an incumbent may periodically assume such duties as a project leader. Does related work as required.
Required
Possession of a high school or equivalency diploma and either: (a) a Bachelor’s degree in Computer Science, Management Information Systems or closely related field; or (b) five (5) years of experience where a primary function of the position was maintaining or supporting computer systems and their associated hardware or software.
Substitutions
Satisfactory completion of 30 credits may be substituted on a year for year basis for up to four (4) years of the required experience.
Notes
(1) Experience maintaining or supporting a home personal computer would not be considered qualifying experience for this title. (2) The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35-hour workweek. (3) Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.
Special Notes
Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.
Salary: $60,825 - $75,815
Submit: Application (XD-10)
Include the control number of this job posting on your application (XD-10). An application fee is not required at this time. Please submit an application (XD-10).