CSEA Job: Eligibility Clerk

Posted and filing deadline dates.

Posted: February 10, 2025
Filing Deadline: February 24, 2025
 

Control No.

028-25

Title

Eligibility Clerk

Job Group

VI

Class

C

If you apply for this job opening, your application (XD10 Form) must be submitted to the following location by the Filing Deadline: February 24, 2025 :

Mailing Location

Personnel Director
Department of Social Services
112 East Post Road 5th Floor
White Plains, New York 10601
mailto:
Located in the Department of Social Services – Various Locations: Under general supervision, an incumbent of this class, located in the Department of Social Services or at Westchester Community College, performs moderately complex eligibility and clerical support functions to assist program and/or administrative staff in determining the eligibility of customers or students for various Federal and State funded programs. For the Department of Social Service, programs include Temporary Assistance to Needy Families (TANF), Emergency Assistance to Families (EAF), Emergency Assistance to Adults (EAA), Housing, Medical Assistance, Medicaid, Food stamps (SNAP), Child Support Enforcement, and numerous other temporary assistance programs and services. At Westchester Community College, the work involves determining eligibility for financial aid. An incumbent assigned to either department is expected to learn applicable program regulations, policies and procedures to relieve superiors of the more routine tasks and support functions associated with the eligibility process, including contact with customers, vendor agencies or students to provide information about programs as well as gather information relating to cases and student records in all phases of disposition. Work also includes using a variety of database management systems such as the state’s Welfare Management System or the College’s database system, PeopleSoft, and other departmental databases to gather case information or information for student records to support case processing and management, reporting and tracking. While supervision is not a responsibility of this class, incumbents are expected to provide guidance to lower-level clerical support staff as needed. Does related work as required.
Required
Possession of a high school or equivalency diploma and three (3) years of experience which involved the provision of services to individuals or clients in a human services setting.
Substitutions
Satisfactory completion of 30 credits may be substituted on a year for year basis for each year of the above stated experience.
Definition
Human services setting shall be defined as an organization in which human services are provided, generally to prevent as well as resolve problems and to assist individuals in functioning as effectively as possible; services include but are not limited to social, economic, psychological, and/or emotional support services that are provided to clients or individuals (services are generally related to public assistance, social services, mental health, substance abuse, aging, special needs, etc.). Human services experience involves direct contact with the client or individual.
Notes
(1) The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek. (2) Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.
Special Notes
Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.
Salary: $51,430 - $62,665
Submit: Application (XD-10)
Include the control number of this job posting on your application (XD-10). An application fee is not required at this time. Please submit an application (XD-10).