Transportation Assistant II - Operations

Located in the Department of Health – White Plains: Under general supervision, an incumbent of this class is responsible for inspecting, monitoring, and reviewing the performance and effectiveness of fixed route bus services and related transit support programs as per contractual agreements between Transportation and the specific carriers. When employed in the Department of Health, the incumbent is assigned these responsibilities as they relate to school bus transportation services for children with special needs. Work also involves receiving and investigating complaints and providing information to public regarding resolution as well as to relay information about other transportation services. This class differs from Transportation Assistant I - Operations in that assignments involve complex review and assessment of data, and the performance of compliance evaluations of operating authorities. Supervision may be exercised over subordinate personnel. Does related work as required.

High school or equivalency diploma and five years of experience in transit operations as a bus driver, bus dispatcher, bus supervisor, information assistant or a closely related title, or in a staff position with a private or public bus company, authority or agency.

Satisfactory completion of 30 credits towards a Bachelor’s Degree may be substituted on a year for year basis for up to four years of the required experience. Satisfactory completion of a Master's Degree in Transportation Planning, Transportation Engineering, Urban or Regional Planning may also be substituted for all of the required experience as defined in (a).

Possess and maintain a valid license to operate a motor vehicle in the State of New York while in the title.

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.